Terms & Sale Conditions
- GENERAL INFORMATION
These General Terms and Conditions of Sale (GTC) govern the retail sale of food products under the brand name “Tenute Allegretti” carried out in Italy by the Agricultural Company Allegretti S.R.L. Benefit Company is aimed at customers who purchase products from the site, by telephone / fax and / or by correspondence. - DEFINITIONS
In interpreting the General Conditions of Sale, the following terms are to be understood in the following sense:
Seller: Società Agricola Allegretti S.R.L., with registered office at Via Contrada Spetterrata 1/A – 72015 Montalbano di Fasano (BR).
WebSite: www.tenuteallegretti.com
Correspondence: mailing of order forms through which you can make a purchase.
Goods / Products: “Tenute Allegretti” brand food products
Consumer: natural person who acts for purposes unrelated to any entrepreneurial, commercial, craft or professional activity carried out.
Professional: natural or legal person who carries out commercial, entrepreneurial, craft or professional activities.
Customer / s: Consumer who is of legal age and / or Professional who buys the goods and to whom these GCS will apply indifferently. - SUBJECT OF THE CONTRACT
The presentation of products on the website and in the printed catalogs represents an offer to the public and is addressed to natural persons over 18 years of age and to legal persons, excluding those who trade in them as part of the exercise of an entrepreneurial, commercial, craft or professional activity.
The characteristics of the products are indicated and described on the website and in the printed catalogs.
The images inserted on the site and / or in the paper catalogs describing the products are for illustrative purposes, are purely indicative and do not constitute a contractual element.
Sending the order will be considered as a contractual proposal of purchase addressed by the Customer to Società Agricola Allegretti S.R.L. for the chosen products, each considered individually.
The Customer accepts that at the same time as the order is sent, he may receive at the e-mail address indicated a communication of taking charge of the order containing his summary, the agreed price and all the information required by law and, subsequently, via e-mail or via sms (if the customer has provided us with these contact details) the messages containing the shipping notice and scheduling the delivery of the ordered products. Receipt of the messages does not constitute acceptance of the purchase proposal.
In any case, the customer will receive written confirmation of all information upon delivery of the goods.
Only upon delivery of the shipment shall the distance sales contract (hereinafter, “Contract”) be deemed concluded pursuant to Art. 50 e ss. del d.lgs. 6 september 2005, n. 206. - APPLICABLE LAW
The Contract is governed by these GTCV as well as, insofar as applicable, by the provisions of Legislative Decree no. September 6, 2005, no. 206 (hereinafter, “Consumer Code”) and ss.mm.ii. and for the sale on the site of Legislative Decree no. 70/2003 and ss.mm.ii., where applicable, as well as the provisions of the Civil Code, to the extent not already expressly provided for herein. - ORDER CANCELLATION
The Customer may cancel the order until it has been prepared for the shipping process. In this case, no costs will be charged. The right of withdrawal is reserved under the terms and conditions indicated in the appropriate paragraph 14. - PRICES AND SHIPPING COSTS
Prices shown are valid for Italy only and include VAT, containers, packaging. There may be differences in prices between the products shown in the printed Catalogs and those presented on the website www.tenuteallegretti.com and/or in the offers reserved for Professionals.
Prices are subject to change, both upward and downward. Società Agricola Allegretti S.R.L. invites the Customer to verify the price indicated before placing the order.
If, due to misunderstandings or other inconveniences attributable to the operation of computer systems, a price other than the actual price is indicated by mistake, Società Agricola Allegretti S.R.L. will promptly contact the Customer to verify whether he/she still wishes to purchase the product at the correct price or waive the order.
Delivery to the address indicated by the Customer is included in the price displayed in the case of orders over 150 euros for Italy, and 250 euros for EU countries (not Extra EU). In other cases, the contribution to delivery costs is € 15 for Italy, € 25 for EU, € 45 for Extra EU. - METHODS OF PAYMENT
The methods of payment of the order that the Customer can use, regardless of the channel through which the purchase is made is: through electronic instruments to be indicated at the time of the order: Credit Cards agreed. Società Agricola Allegretti S.R.L. uses the Stripe banking gateway for all electronic payments. Credit cards issued by any bank can be used, as long as they belong to authorized circuits. With the use of these tools, the payment manager may request a payment authorization from the issuing bank to verify the validity of the payment method, so the Customer’s bank could block the amount equal to the order amount until the transaction will not be processed or until the authorization expires. In case of anomalies or irregularities resulting at the time of authorization and / or payment, the Società Agricola Allegretti S.R.L. reserves the right not to accept the order and / or terminate any contract concluded without the Customer having the right to compensation for any damages or to assert other claims. For mail, telephone and fax orders only, the following methods of payment may also be used:
c) in advance by bank transfer, check, deposit in c.c.p.Any bank transfer and deposit charges, remain the sole responsibility of the Customer. - INVOICES
The Allegretti Agricultural Society S.R.L. is exempt from the obligation to issue an invoice to Consumers according to Article 22 of Presidential Decree no. 633/72, l’art. 2, lett. oo), del D.P.R. 21 dicembre 1996 n. 696 e dell’articolo 1, comma 1, lett. a) del D.M. 10 maggio 2019. There is, however, an obligation to the Professional.
Customers who purchase through the site and require an invoice must request one at the time of order. If they order by phone or post, they will have to make the same request and provide the same data. - OBLIGATIONS AND RESPONSIBILITIES OF THE CUSTOMER
The Customer undertakes to issue in the order phase the information necessary for the delivery of the goods in a complete, truthful and correct manner and not to place orders in such a way as to cause, or be likely to cause, interruptions, damage or malfunction to the activities of Società Agricola Allegretti S.R.L., or for fraudulent purposes, or in any case to commit illegal activities, or to cause disturbance or prejudice to Società Agricola Allegretti S.R.L. or third parties. In such cases, the order may be cancelled, the personal account of the person who placed the order blocked and, if necessary, the competent authorities may be informed.
The Customer registered on the site agrees to diligently guard the credentials for access to the site and is solely responsible for all activities carried out in the name of his account.
The Customer is solely responsible for the statements made when registering on the site, or ordering and for any errors reported in the information necessary for the correct delivery of the goods. Therefore, the Company Agricola Allegretti S.R.L. is not responsible for non-delivery of the purchased goods determined by errors of the Customer in the indication of the shipping address. - DELIVERY METHODS
The Società Agricola Allegretti S.R.L. delivers directly to the address indicated by the Customer at the time of the order; the goods ordered therefore travel entirely at the risk of the Società Agricola Allegretti S.R.L..
The verification of the integrity of the shipment of goods is the responsibility of the Customer at the time of delivery of the same. The Customer must therefore check the integrity of the packages and the quantitative and qualitative correspondence of the products.
In case of any damage or shortage, the Customer must promptly report it to the courier. In such cases, the Società Agricola Allegretti S.R.L. invites the Customer to refuse the delivery.
The acceptance of the goods without the Customer having opposed a dispute or reservation to the courier, which must be noted in the transport document, is equivalent to recognition of the conformity of the delivery of the goods purchased in quantity and quality. The right of withdrawal is reserved under the terms and conditions indicated in the appropriate paragraph 13.
Depending on the area of destination of the goods, deliveries may take place within a time frame ranging, barring mishaps, from 2 to 15 days from receipt of the order. The Società Agricola Allegretti S.R.L. begs the Client to consider that the estimated times for sending and delivery of the products are purely indicative and cannot be totally relied upon. In the case of bank transfer and advance payment in c.c.p., the shipment will take place as soon as the crediting to the current account of Società Agricola Allegretti S.R.L. has been verified. For this reason it may take a few extra working days.
Couriers are not authorized to leave purchased goods unattended. Therefore, when ordering, the Customer is requested to make notes on the delivery preferences. - DELIVERY AREAS
The Allegretti Agricultural Society S.R.L. delivers throughout the country and Europe using an external distribution system. - AVAILABILITY OF PRODUCTS
If the products ordered are temporarily unavailable, the Company Agricola Allegretti S.R.L. will promptly inform the Customer, without prejudice to the right of the latter to waive the order.
In case of negative outcome of the verification of availability of the product, the Customer will be immediately notified by e-mail or – if not issued e-mail – by phone which will be followed by the cancellation of the payment authorization or, if occurred, the full refund of any price already paid by the Customer by bank transfer to the IBAN code that will be communicated by the Customer or by check. - RIGHT OF WITHDRAWAL
The Customer has the right to withdraw from the contract and proceed with the return of the goods, provided they are intact and in the same condition in which they were delivered (unless the product was not to his liking), without having to give any reason or incur any cost even after the 14 days provided by the Consumer Code for the right of withdrawal. - LEGAL WARRANTY OF CONFORMITY
All products purchased enjoy the legal guarantee.
To the sale of the Products towards the Customer Società Agricola Allegretti S.R.L. applies the legal guarantee of conformity provided for in articles 128-135 of the Consumer Code. Società Agricola Allegretti S.R.L. is liable to the Customer for any lack of conformity of the products sold existing at the time of delivery of such products and manifested within the term of two years from delivery, subject to the shorter term of the date of the minimum shelf life or expiration date indicated on the product. The lack of conformity must be reported by the Customer within 2 months from the date on which he discovered the defect. Unless proven otherwise, it is assumed that the lack of conformity that occurs within 6 months of delivery of the product already existed on that date, unless this hypothesis is incompatible with the nature of the product (for example because perishable or because it is subject to expiry more short) or with the nature of the lack of conformity (for example, due to slight deterioration resulting from wear). In any case, damages and / or anomalies that have been caused by the Customer and do not derive from a lack of conformity are excluded from the legal guarantee.
In the cases referred to in the previous point, the Customer has the right to restore, without charge, the conformity of the product by replacement, or to an adequate reduction in the price or to terminate the contract according to the provisions of the Consumer Code.
The report of any defects and non-conformities must be sent by the Customer to the contact details of Società Agricola Allegretti S.R.L. indicated in paragraph 13 or on the website, indicating the defect and/or non-conformity found, as well as the relevant documentation proving the date of purchase. Once such notification is received, Società Agricola Allegretti S.R.L. will contact the Customer for the use by him/her of the legal warranty within a reasonable time, taking into account the type of product, nature of the defect and possibility of replacement. - COMPLAINTS
Without prejudice to complaints of non-conformity, for any report, complaint or inquiry, you may contact directly at: info@tenuteallegretti.com quoting, if necessary, the order number assigned at the conclusion of the order given in the order confirmation sent by e-mail, if received. - PROTECTION OF MINORS
Minors under 18 years of age are not authorized, unless under the control of an adult family member, to transmit orders via the online order form.
The Allegretti Agricultural Company S.R.L. assumes no responsibility for any untrue age statements that may be made when purchasing products. - INTELLECTUAL PROPERTY
The Agricultural Company Allegretti S.R.L. has every and wider intellectual property right on the Site, on the brands “Tenute Allegretti”, “Olio Allegretti” and on the contents and materials published therein (domain names, trademarks, texts, images, etc.).
It is not allowed to extract and/or reuse, modify, transfer not even with mining, robots or Artificial Intelligence tools, systematically parts of the material and/or content of the Site and/or printed catalogs without the prior and express written consent of Società Agricola Allegretti S.R.L.. - APPLICABLE LAW AND COMPETENT COURT
These GTC are governed by and shall be interpreted in accordance with Italian law.
The language in which the Contract is concluded is Italian. In the event of a conflict between any versions of the General Conditions prepared in a language other than Italian (intended for other territorial areas) and accepted by the Customer, the meaning and interpretation of these GTC shall prevail in any case.
For any dispute arising from the interpretation of these GTC or their execution or concerning the termination of this distance sales contract pursuant to art. 63 of the Consumer Code, the mandatory territorial jurisdiction is of the judge of the place of residence or domicile of the Customer, if located in Italy. - MODIFICATIONS OR VARIATIONS TO THE CONDITIONS
The Allegretti Agricultural Company S.R.L. reserves the right to modify the Site, catalogs and these General Terms and Conditions of Sale at any time to offer new products or services, or to comply with provisions of law or regulations.
The Customer will be subject to the policies and terms of the GCS from time to time in force when ordering the products, unless any changes are required by applicable law or by the competent authorities (in the latter case, the changes must also apply to orders placed previously).
If a provision of these GCS should be totally or partially invalid, null and / or ineffective, or for any reason inapplicable, the remaining provisions of the GCS will remain valid and effective in any case.
Although not expressly provided for by these GCS, the Italian laws in force apply. - PROTECTION OF PERSONAL DATA
For information on the processing of personal data, you can consult the site’s Privacy Policy page - CONTACTS
For any communications please contact the Allegretti Agricultural Company S.R.L. at the following addresses:
Via Contrada Spetterrata 1/A
72015 Montalbano di Fasano (BR)
+39 393 976 2474
info@tenuteallegretti.com
